📜 Quest Log

Designing Trustworthy AI:
From Fraud Prediction to Conversational Support

Designed the AI layer across Visa's commercial platforms: a predictive fraud/compliance system with full explainability, a conversational assistant with a built-in correction loop, and the VisaNet-scale data pipeline feeding both. As Copilot Ambassador, tested and helped improve Visa's enterprise AI knowledge base with Microsoft.
Designing Trustworthy AI at Visa

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