My journey.

1

Early Foundations in Monterrey, Mexico (Early 2000s)

Built my first websites in middle school using Microsoft FrontPage. What began as creative experimentation quickly became a passion for solving real problems through digital design and structure.

2

Academic Roots in Digital Graphic Design (2005–2010)

Graduated from Universidad Regiomontana with a Bachelor’s in Digital Graphic Design. Developed a foundation in communication, interaction, and digital production, skills that would later evolve into user experience strategy and product thinking.

3

Startup Innovation at Trade Show Factory (2008–2014)

Joined as the first team member and led the transformation from static pages to responsive, CMS-powered digital products. Designed mobile apps and platforms using Bootstrap and Semantic UI for industrial expos across LATAM.

▶ Initiated my journey into AI, using it to automate exhibitor catalog content filtering and streamline searchability. Also explored AR prototypes to enhance customer engagement at in-person events, merging physical and digital experiences before it was mainstream.

4

Freelance UX & Product Design – Trade Show Consulting (2013–2015)

Contracted to enhance B2B platforms in the industrial event space. Introduced UX best practices, improved flow architecture, and designed responsive experiences tailored to highly specialized user needs.

5

Distrito Studio – Founder & Director (2014–2016)

Founded a UX and digital research studio for SMEs in Mexico and LATAM. Directed branding, digital strategy, and service design projects. Earned an ISACA Cybersecurity certification, incorporating a security-first lens into my design process.

6

Behavioral Design & Language Ontology Studies (2015–Present)

Began formal studies in language ontology and human behavior to better understand how people think, communicate, and decide. These insights now inform my work in design leadership, stakeholder facilitation, and mentoring.

7

UX Strategy at Agencia Huit (2016–2018)

Guided the agency’s evolution into a full-stack digital consultancy. Led UX architecture, digital transformation, and event strategy—merging creative leadership with operational impact.

8

Enterprise UX at Verizon (2018–2019)

Redesigned internal tools for Verizon’s Change Management platform. Improved usability, streamlined complex workflows, and collaborated across product and engineering to enhance enterprise operations.

9

Mobile Product Design – CSAA Insurance Group (2020–2022)

Led UX design for mobile experiences including MyPolicy and SmartTrek, driving engagement through personalized onboarding and behavior-based features. Worked cross-functionally in Agile environments to refine and ship user-focused insurance products.

10

Scaling Impact & Intelligence at Visa Inc. (2019–2025)

At Visa, I played a key role in unifying fragmented B2B products into a cohesive, scalable platform. I worked closely with VPs, product leaders, and business stakeholders to align UX strategy with enterprise goals.
Contributed Atomic Design–based patterns and usability standards to the global design system, earning recognition from the Design System Director. I also led the integration of AI-powered features, including predictive workflows and personalized dashboards—translating complexity into intelligent, user-centric tools.
This role brought together everything I had been building—from early AI experiments and design systems to platform strategy, scale, and global impact.

NN/g Badge - UX Management Certified

Let’s connect and create
something meaningful.