My journey.

1

Early Foundations – Monterrey, MX (Early 2000s)

Started building websites with Microsoft FrontPage in middle school — sparking a passion for solving problems through digital design and structure.

2

Academic Roots – Digital Graphic Design (2005–2010)

Graduated from Universidad Regiomontana, building a foundation in communication, interaction, and digital production.

3

Startup Innovation – Trade Show Factory (2010–2014)

First team member; transformed static sites into responsive, CMS-powered products and mobile apps. Designed hybrid mobile apps and platforms for industrial trade shows across Mexico & LATAM every year.

▶ Early AI (Artificial Intelligence) experiments to automate exhibitor catalogs and AR (Augmented Reality) prototypes for hybrid event experiences.

4

Freelance UX & Product Design (2013–2015)

Enhanced B2B platforms in the industrial event field. Introduced CX best practices, improved UX architectures, and designed responsive experiences tailored to highly specialized user needs resulting in customer satisfaction and retention.

5

Distrito Studio – Founder (2014–Present)

Founded a UX and digital research studio for SMBs across Texas, Mexico and LATAM. Directed CX strategies, UX, branding, service design and digital transformation for diverse industries clients. Earned an ISACA Cybersecurity certification, incorporating a security-first lens into my design process.

6

Behavioral Design & Language Ontology (2015–Present)

Began formal studies in language ontology and human behavior to better understand how people think, communicate, and decide. These insights now inform my work in design leadership, stakeholder facilitation, and mentoring.

7

UX Strategy – Agencia Huit (2016–2018)

Guided the agency’s evolution into a full-stack digital consultancy. Led UX architecture, digital transformation, and event strategy—merging creative leadership with operational impact.

8

Enterprise UX – Verizon (2018–2019)

Redesigned field implementation tools for Verizon’s change management. Improved usability, streamlined complex workflows, and collaborated across product and engineering to enhance enterprise operations.

9

Mobile Product Design – CSAA Insurance Group (2020–2022)

Led UX design for mobile experiences including MyPolicy and SmartTrek, driving engagement through personalized onboarding and behavior-based features. Worked cross-functionally in Agile environments to refine and ship user-focused insurance products.

10

Scaling Impact & Intelligence – Visa Inc. (2019–2025)

At Visa, I played a key role in unifying fragmented B2B commercial products into a cohesive, scalable platform. I worked closely with VPs, product leaders, and business stakeholders to align UX strategy with enterprise goals. Advanced design systems (Atomic-design–based patterns. Recognized by the Design System Director), AI-powered workflows, and predictive dashboards — aligning UX strategy with enterprise goals at global scale.

NN/g Badge - UX Management Certified

UX Management Certified